Legacy Windows Server: Collect MPS Reports

Legacy scope: This guide describes Windows Server 2003/2008 MPS Reports. The source identifies the tool as no longer updated. For later Windows Server releases, save the System and Application event logs as .evtx files or collect the diagnostics requested by Microsoft Support.

MPS Reports collect Windows system information, event logs, driver and service configurations, etc., and package them into a .cab file. The operation steps for Windows Server 2008 are as follows (for version 2003, double-click MPSRPT_PRE.EXE and wait for it to complete automatically; the results are saved by default in C:\WINDOWS\MPSReports\PFE\cab).

Collection Steps (Windows Server 2008)

  1. Run the MPS Reports program as an administrator and select "This Computer".

    Select Collect from This Computer

    Localized legacy remote-desktop title; MPS Reports options remain as in the source.

  2. Wait for diagnostic collection to finish. The source estimates 5–10 minutes; duration varies with the selected diagnostics and system.

    Check Server Components

    Localized legacy remote-desktop title. Original diagnostic checkbox states preserved, including Server Components.

  3. Wait 5–10 minutes for diagnostic data collection.

    Collecting diagnostic data

    Localized legacy remote-desktop title; diagnostic collection remains in progress.

  4. After completion, select "Save the results" to save the results locally.

    Select Save Results

  5. Specify the save location.

    Select Save Directory

  6. The results are compressed into a cab file; after saving is complete, send it to technical support.

    Save Diagnostic Results

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