Huawei RH Series — Dump Log Collection Guide

This guide explains how to export dump log packages from the iBMC management port of Huawei FusionServer / xFusion RH series servers.

Applicable Models

• Huawei FusionServer RH2288H V3 / V5
• Huawei FusionServer RH1288 V3
• xFusion 2288H V6 / V7
• Other RH series models equipped with iBMC

Collection Steps

1. Log in to the iBMC Management Interface

Open a browser and enter the IP address of the server's iBMC management port (e.g., https://192.168.1.100) using an administrator account to log in.

Account

Use the administrator credentials configured for your server. The source guide lists Administrator / Admin@9000 as legacy defaults; defaults and initial-password requirements vary by model and firmware.

2. Navigate to the Diagnostic Data Download Page

After logging in, navigate via the following path:

Diagnosis → One-Click Data Collection

Menu names vary by iBMC version; the source shows the following English path:

Diagnosis → One-Click Data Collection

3. Collect and Download the Dump Log Package

1. Click "Start Collection" button
2. Wait for collection to complete (typically takes 1-3 minutes)
3. After collection completes, click "Download" button

The browser will download a compressed package in .zip format.

Collection Duration

One-click collection takes 1-3 minutes. Do not refresh the page or close the browser during collection.

4. Verify Filename Format

After downloading, confirm the filename format resembles:

huawei_SN_Date_Time.zip

or

xfusion_SN_Date_Time.zip

For example: huawei_2102311ABCDE_20250305_143022.zip

Filename is Critical

Keep the downloaded filename, including its huawei_ or xfusion_ prefix, when uploading the archive.

5. Upload to ITCheck.ai

Log in to the ITCheck.ai platform, enter the Log Console, and upload the downloaded .zip file. The system will automatically recognize it as a Huawei RH series dump log and begin analysis.

Common Issues

The One-Click Collection button is grayed out?

This may be because another collection task is currently running, or your account lacks sufficient permissions. Please log in using the Administrator account, or wait for other tasks to complete.

No download button appears after collection is complete?

Some older iBMC versions require finding the generated file on the Diagnostic File Management page. Look for Diagnostic Files in the navigation menu.