Platform Guide
Get started with ITCheck.ai: upload logs, view reports, and FAQs
View all 1 articlesLog Collection Guides
Log collection steps for servers, storage, and network devices
- Log Collection Quick Reference by Device
- Brocade SAN Switch Log Collection (supportsave / supportshow) and Inspection Commands
Server Technical Docs
Server alerts and fault cases by vendor, plus model product documentation
- AMD EPYC 7002 Rome: CC6 Hang After About 1,044 Days
- Legacy Dell PowerEdge LCD Error Codes: Complete Source Table
Storage Device Docs
Storage array fault cases, configuration, maintenance and technical references by vendor
- SC5020 Tier Capacity: Allocated Space, Free Pages and Unallocated Disks
- AIX with EMC CLARiiON CX/VNX: Legacy ODM, Agent and PowerPath Setup
Network & SAN Switches
Configuration, firmware and troubleshooting for Brocade SAN switches and Cisco network devices
- Brocade Management IP Unreachable: Legacy Interface-Restart Case
- How to Reset the Admin Password on a Brocade Switch
Virtualization & HCI
Deployment, upgrades and maintenance downtime for Nutanix and VxRail HCI and desktop cloud
- Enable upgrade of VxRail 7.x releases from 7.0.532 or later to an 8.x patch release using FlexBOM
- FusionAccess ITA Deployment: Archived Walkthrough and Release Checks
Parts Replacement & Disassembly
Replacement steps and disassembly guides for server and storage drives, memory, CPUs, mainboards and controllers
- H3C R4900 G3: Match Custom BIOS Preparation to CPU Generation
- Regarding Mainboard Replacement for HPE SimpliVity 380 Gen10
BMC & Firmware Management
XCC / iBMC / BMC alert and network settings, remote KVM and virtual media, firmware and driver upgrades
- Dell PowerEdge: Configure iDRAC IP from the Front LCD Panel
- HPE Gen12: Remote Firmware Updates with SPP and SUM
RAID & Drives
RAID controller setup in each mode, RAID card troubleshooting and drive health diagnostics
- PM8204/PM8254 RAID on M6 BMC: JBOD, RAID Creation and Deletion
- LSI 9361-8i RAID on M6 BMC: JBOD, RAID0/RAID1/RAID5 and Deletion
GPU & Expansion Cards
GPU drivers and fault diagnosis, NIC and HBA troubleshooting
- nvidia-smi Reports a Lost GPU: Persistence Mode Case
- GPU ECC Errors: Page Retirement, Row Remapping and Source Thresholds
OS Installation & Issues
Windows / Linux / VMware installation steps, FAQs and fault cases
- Install Red Hat Enterprise Linux 9 on an IEI Server
- Install RHEL or CentOS 7: Archived Manual Installation Guide
Tools & References
ipmitool, boot media, PE and other common tools, plus Oracle database notes and references
- Backup Exec: Configure Oracle on Linux (Archived Example)
- Install Oracle Database Client 11g on Windows