HP ProLiant Legacy Models: Collect Survey, IML, and ADU on Linux

Applicable Scope: Linux systems on older HP ProLiant G5–Gen9 models. For Gen8 and later servers, AHS logs should be downloaded via iLO whenever possible.

To collect Survey, IML, and ADU under Linux, the HP system management tools must first be installed. The dependencies between these tools are as follows:

PackagePurposeMandatory
HP System Management Homepage (hpsmh)Web-based management entry point; required for the graphical interfaces of ACU and Diagnostics.Required
HP System Health Application and Command Line Utilities (hp-health)Hardware monitoring and hpasmcli commandsRequired
HP Insight Diagnostics Online Edition (hpdiags)Collects Survey and IML; depends on the previous two tools.Required when collecting Survey/IML.
HP Array Configuration Utility (cpqacuxe) or HP Smart Storage Administrator (hpssa)Generates ADU array diagnostic reports.Choose one

Install Tools

# 1. System Management Homepage
rpm -ivh hpsmh-*.rpm
/etc/init.d/hpsmhd restart

# 2. System Health Application
rpm -ivh hp-health-*.rpm
/etc/init.d/hp-health start     # If IPMI errors occur, restart ipmi, then restart hp-health

# 3. Insight Diagnostics
rpm -ivh hpdiags-*.rpm

# 4. ACU (or SSA)
rpm -ivh cpqacuxe-*.rpm          # or rpm -ivh hpssa-*.rpm

Collect Survey and IML

  1. Open a browser on the server itself and navigate to https://127.0.0.1:2381, then log in to System Management Homepage using the system root account and password.

    System Management Homepage Login Page
  2. Click 'Webapps' at the top, then select 'HP Insight Diagnostics'.

    HP Insight Diagnostics within Webapps
  3. On the Survey page, set View Level to Advanced and Categories to All, click Save. The report is saved as survey.html (default location: Desktop).

    Survey settings with Advanced and All selected, then saved survey.html on the Desktop
  4. Switch to the 'Log' tab, select 'Integrated Management Log', click Save, and save as iml.html.

    Integrated Management Log in Log Saved iml.html

Collect ADU

  1. First, start the ACU service from the command line; otherwise, the ACU entry will not appear in SMH:

    cd /opt/compaq
    cpqacuxe          # or run standalone: cpqacuxe -nosmh
  2. Log in to System Management Homepage, then click 'Array Configuration Utility' in the Storage section.

    Array Configuration Utility entry in SMH
  3. Navigate to Diagnostics, select the detected array controller (e.g., Smart Array P410i), then click 'View Diagnostic Report' or 'Generate Diagnostic Report'. If the browser blocks pop-up windows, choose Allow.

    ACU Diagnostics: Select Array Controller
  4. After the report is generated, click 'Save Report' to save report-*.zip, default location: Desktop.

    Saving ADU Report

For HP SSA, run hpssa -local, then select HP ProLiant → Diagnose → Array Diagnostic Report → View Diagnostic Report and save the report.

HP SSA Diagnose page

Command-line method (when graphical tools are not installed)

# ADU report
hpaducli -f /tmp/adu-report.zip

# IML, DIMM, power supply, CPU and fan status
hpasmcli -s "show iml"          >  /tmp/hpinfo.txt
hpasmcli -s "show dimm"         >> /tmp/hpinfo.txt
hpasmcli -s "show powersupply"  >> /tmp/hpinfo.txt
hpasmcli -s "show cpu"          >> /tmp/hpinfo.txt
hpasmcli -s "show fan"          >> /tmp/hpinfo.txt

These are legacy package and service commands. Use packages supported by the server and installed Linux release. The source screenshots include an older ProLiant G4 example; they illustrate the legacy interface rather than a universal platform compatibility list.

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