HP EVA (P6000) Collecting Logs via Command View

HP EVA (StorageWorks Enterprise Virtual Array, later renamed P6000) collects logs via Command View EVA on the management server. The complete diagnostic package is generated using "Capture System Information"; if only event logs are needed, they can also be exported separately from "View events".

Method 1: Capture System Information (Recommended)

Command View 10.x

  1. Sign in to Command View EVA, select the array and record its Node World Wide Name (WWN). The source uses the last four characters as a visual aid; verify the complete WWN when identifying the array to collect.
  2. Click "Settings" at the bottom left of the window, then click "Management Options" on the P6000 Command View Management Properties page.
  3. Click the "Capture System Information" button at the bottom of the page.
  4. Locate the array corresponding to the WWN from Step 1, and check "Controller Termination Events", "Controller Events", and "Controller Configuration Dump".
  5. Click the "Capture System Information" button at the top of the right pane, wait for collection to complete, and save the generated zip file.

Command View 9.x

  1. Log in to Command View EVA, click the EVA name, and record the Node World Wide Name.

    Command View EVA: Viewing Node WWN
  2. Click "Server Options" at the top right, then click "Capture System Information".

    Capture System Information in Server Options
  3. Under the array corresponding to the WWN, check "Command View EVA Management Server Events", "Controller Termination Events", "Controller Events", and "Controller Configuration Dump", then click "Capture Selected Information" at the top of the page.

    Check the logs to collect
  4. Wait for collection to complete; when prompted, save the generated zip file.

During collection, you may remain on the same page for a long time, do not switch to other pages, otherwise the collection will be interrupted and no prompt to save the file will appear.

Method 2: Export the three types of event logs separately

  1. Click the EVA name (e.g., EVA4400) on the left side of Command View, then click "View events" on the right side.

    Click View events
  2. Sequentially access the three log types: Management Agent Event Log, Controller Event Log, and Controller Termination Event Log.

    Entry points for the three types of event logs
  3. On each log type page, click "Get event file", and in the pop-up download box, select "Save" to save.

    Exporting Management Agent Events Exporting Controller Events

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