How to Collect VNX Block SP Logs via the Unisphere Web Interface

Use the Unisphere web interface to generate and download SPCollect diagnostic packages for both storage processors of a VNX Block array.

1. Log in to Unisphere and select the target storage system from the dashboard.

2. Open System. The Monitoring and Alerts area contains the diagnostic controls.

3. In the Diagnostic Files panel, click Generate Diagnostic Files - SPA and confirm. A success message means the collection script has started; it does not mean the package is complete.

4. Repeat the generation step for SPB.
5. Allow about 10–15 minutes for collection to finish.
6. Click Get Diagnostic Files - SPA. Sort the file list by date to locate the newest collection.

7. Select the completed SerialNumber_SPA_CollectionTime_Code_data.zip package. Click Browse to choose a local directory, then Transfer. A runlog.txt file indicates collection is still running; refresh until the completed ZIP appears.

8. Repeat the retrieval step for SPB and keep both packages.