HPE 3PAR 7000: Archived Failed-Disk Replacement Transcript

This is a complete archived CLI transcript for a 3PAR 7200 running InForm OS 3.2.1.46. It records a failed disk and subsequent relocation; it is not a complete service procedure or proof that repair finished. The login password prompt is empty in the source and remains empty.

How to read the source evidence

The initial alert is Major, ID 50, message code 0x00600fa, for physical disk 14 at 0:14:0. Both nodes show OK. The source then records a successful servicemag start -wait -pdid 14, a physical replacement marker and a resume in progress. The start command appears in status output; the source does not show its interactive invocation or a separately entered resume command.

The alert is dated August 14, 2018 CST, while service-status entries are dated June 11/23, 2017. This chronology mismatch is retained and is not explained by the source. Do not assume that these excerpts establish a single chronological incident.

3PAR(R) InForm(tm) OS 3.2.1.46 1630000-0 ttyS0
1630000-0 login: 3paradm
Password: 
3par7200 cli% 
3par7200 cli% showsys
                                                      ---------------(MB)----------------
   ID ----Name---- ---Model---- -Serial- Nodes Master TotalCap AllocCap FreeCap FailedCap
32849 3par7200 HP_3PAR 7200 1630000      2      0 20127744 19226624   62464    838656
3par7200 cli% shownode
                                                               Control    Data        Cache
Node --Name--- -State- Master InCluster -Service_LED ---LED--- Mem(MB) Mem(MB) Available(%)
   0 1630000-0 OK      Yes    Yes       Off          GreenBlnk    8192    4096          100
   1 1630000-1 OK      No     Yes       Off          GreenBlnk    8192    4096          100
3par7200 cli% showalert -d
Id          : 50
State       : New
Message Code: 0x00600fa
Repeat Count: Occurred 2 times, first at 2018-08-14 12:14:27 CST
Time        : 2018-08-14 12:14:29 CST
Severity    : Major
Type        : Component state change
Component   : sw_cage_sled:0:14:0,sw_pd:14
Message     : Magazine 0:14:0, Physical Disk 14 Failed (Replace Drive, Vacated, Invalid Media, Smart Threshold Exceeded)

1 alerts
3par7200 cli% showpd -c
                             -------- Normal Chunklets --------- ---- Spare Chunklets ----
                             -- Used -- -------- Unused -------- - Used - ---- Unused ----
Id CagePos Type State  Total    OK Fail Free Uninit Unavail Fail  OK Fail Free Uninit Fail
 0 0:0:0   FC   normal   819   748    0    2      0       0    0  58    0   11      0    0
 1 0:1:0   FC   normal   819   749    0    1      0       0    0  22    0   47      0    0
 2 0:2:0   FC   normal   819   748    0    2      0       0    0  57    0   12      0    0
 3 0:3:0   FC   normal   819   749    0    1      0       0    0  22    0   47      0    0
 4 0:4:0   FC   normal   819   748    0    2      0       0    0  57    0   12      0    0
 5 0:5:0   FC   normal   819   747    0    3      0       0    0  24    0   45      0    0
 6 0:6:0   FC   normal   819   748    0    3      0       0    0  13    0   55      0    0
 7 0:7:0   FC   normal   819   748    0    3      0       0    0  23    0   45      0    0
 8 0:8:0   FC   normal   819   748    0    3      0       0    0  57    0   11      0    0
 9 0:9:0   FC   normal   819   749    0    2      0       0    0  22    0   46      0    0
10 0:10:0  FC   normal   819   748    0    3      0       0    0  56    0   12      0    0
11 0:11:0  FC   normal   819   749    0    2      0       0    0  21    0   47      0    0
12 0:12:0  FC   normal   819   747    0    4      0       0    0  58    0   10      0    0
13 0:13:0  FC   normal   819   749    0    2      0       0    0  21    0   47      0    0
14 0:14:0  FC   failed   819     0    0    0    748       0    3   0    0    0      0   68
15 0:15:0  FC   normal   819   748    0    3      0       0    0  22    0   46      0    0
16 0:16:0  FC   normal   819   748    0    3      0       0    0  57    0   11      0    0
17 0:17:0  FC   normal   819   747    0    4      0       0    0  23    0   45      0    0
18 0:18:0  FC   normal   819   748    0    3      0       0    0  12    0   56      0    0
19 0:19:0  FC   normal   819   748    0    3      0       0    0  22    0   46      0    0
20 0:20:0  FC   normal   819   747    0    4      0       0    0  58    0   10      0    0
21 0:21:0  FC   normal   819   749    0    2      0       0    0  21    0   47      0    0
22 0:22:0  FC   normal   819   748    0    3      0       0    0   0    0   68      0    0
23 0:23:0  FC   normal   819   748    0    3      0       0    0  22    0   46      0    0
------------------------------------------------------------------------------------------
24 total               19656 17206    0   61    748       0    3 748    0  822      0   68
3par7200 cli% servicemag status
Cage 0, magazine 14:
The magazine was successfully brought offline by a servicemag start command.
The command completed at Sun Jun 11 16:24:49 2017.
servicemag start -wait -pdid 14 -- Succeeded

!!! The failed disk is physically replaced at this point in the source !!!

3par7200 cli% servicemag status
Cage 0, magazine 14:
The magazine is being brought online due to a servicemag resume.
The last status update was at Fri Jun 23 10:13:06 2017.
servicemag resume 0 14 -- is in Progress
3par7200 cli% showpd -c
                             -------- Normal Chunklets --------- ---- Spare Chunklets ----
                             -- Used -- -------- Unused -------- - Used - ---- Unused ----
Id CagePos Type State  Total    OK Fail Free Uninit Unavail Fail  OK Fail Free Uninit Fail
 0 0:0:0   FC   normal   819   748    0    2      0       0    0  58    0   11      0    0
 1 0:1:0   FC   normal   819   749    0    1      0       0    0  22    0   47      0    0
 2 0:2:0   FC   normal   819   748    0    2      0       0    0  57    0   12      0    0
 3 0:3:0   FC   normal   819   749    0    1      0       0    0  22    0   47      0    0
 4 0:4:0   FC   normal   819   748    0    2      0       0    0  57    0   12      0    0
 5 0:5:0   FC   normal   819   747    0    3      0       0    0  24    0   45      0    0
 6 0:6:0   FC   normal   819   748    0    3      0       0    0  13    0   55      0    0
 7 0:7:0   FC   normal   819   748    0    3      0       0    0  23    0   45      0    0
 8 0:8:0   FC   normal   819   748    0    3      0       0    0  57    0   11      0    0
 9 0:9:0   FC   normal   819   749    0    2      0       0    0  22    0   46      0    0
10 0:10:0  FC   normal   819   748    0    3      0       0    0  56    0   12      0    0
11 0:11:0  FC   normal   819   749    0    2      0       0    0  21    0   47      0    0
12 0:12:0  FC   normal   819   747    0    4      0       0    0  58    0   10      0    0
13 0:13:0  FC   normal   819   749    0    2      0       0    0  21    0   47      0    0
14 0:14:0? FC   failed   819     0    0    0      0     748    3   0    0    0      0   68
15 0:15:0  FC   normal   819   748    0    3      0       0    0  22    0   46      0    0
16 0:16:0  FC   normal   819   748    0    3      0       0    0  57    0   11      0    0
17 0:17:0  FC   normal   819   747    0    4      0       0    0  23    0   45      0    0
18 0:18:0  FC   normal   819   748    0    3      0       0    0  12    0   56      0    0
19 0:19:0  FC   normal   819   748    0    3      0       0    0  22    0   46      0    0
20 0:20:0  FC   normal   819   747    0    4      0       0    0  58    0   10      0    0
21 0:21:0  FC   normal   819   749    0    2      0       0    0  21    0   47      0    0
22 0:22:0  FC   normal   819   748    0    3      0       0    0   0    0   68      0    0
23 0:23:0  FC   normal   819   748    0    3      0       0    0  22    0   46      0    0
24 0:14:0  FC   normal   819     0    0    0      0     819    0   0    0    0      0    0
------------------------------------------------------------------------------------------
25 total               20475 17206    0   61      0    1567    3 748    0  822      0   68
3par7200 cli% servicemag status
Cage 0, magazine 14:
The magazine is being brought online due to a servicemag resume.
The last status update was at Fri Jun 23 10:14:06 2017.
Unable to provide a relocation estimate until at least one chunklet has fully completed relocation.
servicemag resume 0 14 -- is in Progress
3par7200 cli% servicemag status
Cage 0, magazine 14:
The magazine is being brought online due to a servicemag resume.
The last status update was at Fri Jun 23 10:14:06 2017.
Chunklets relocated: 1 in 47 seconds
Chunklets remaining: 2241
Chunklets marked for moving: 2241
Estimated time for relocation completion based on 47 seconds per chunklet is: 1 days, 5 hours, 15 minutes and 27 seconds
servicemag resume 0 14 -- is in Progress
3par7200 cli% showpd -c
                             -------- Normal Chunklets --------- ---- Spare Chunklets ----
                             -- Used -- -------- Unused -------- - Used - ---- Unused ----
Id CagePos Type State  Total    OK Fail Free Uninit Unavail Fail  OK Fail Free Uninit Fail
 0 0:0:0   FC   normal   819   748    0    2      0       0    0  57    0   11      1    0
 1 0:1:0   FC   normal   819   749    0    1      0       0    0  22    0   47      0    0
 2 0:2:0   FC   normal   819   748    0    2      0       0    0  57    0   12      0    0
 3 0:3:0   FC   normal   819   749    0    1      0       0    0  22    0   47      0    0
 4 0:4:0   FC   normal   819   748    0    2      0       0    0  57    0   12      0    0
 5 0:5:0   FC   normal   819   747    0    3      0       0    0  24    0   45      0    0
 6 0:6:0   FC   normal   819   748    0    3      0       0    0  13    0   55      0    0
 7 0:7:0   FC   normal   819   748    0    3      0       0    0  23    0   45      0    0
 8 0:8:0   FC   normal   819   748    0    3      0       0    0  57    0   11      0    0
 9 0:9:0   FC   normal   819   749    0    2      0       0    0  22    0   46      0    0
10 0:10:0  FC   normal   819   748    0    3      0       0    0  56    0   12      0    0
11 0:11:0  FC   normal   819   749    0    2      0       0    0  21    0   47      0    0
12 0:12:0  FC   normal   819   747    0    4      0       0    0  58    0   10      0    0
13 0:13:0  FC   normal   819   749    0    2      0       0    0  21    0   47      0    0
14 0:14:0? FC   failed   819     0    0    0      0     748   71   0    0    0      0    0
15 0:15:0  FC   normal   819   748    0    3      0       0    0  22    0   46      0    0
16 0:16:0  FC   normal   819   748    0    3      0       0    0  57    0   11      0    0
17 0:17:0  FC   normal   819   747    0    4      0       0    0  23    0   45      0    0
18 0:18:0  FC   normal   819   748    0    3      0       0    0  12    0   56      0    0
19 0:19:0  FC   normal   819   748    0    3      0       0    0  22    0   46      0    0
20 0:20:0  FC   normal   819   747    0    4      0       0    0  58    0   10      0    0
21 0:21:0  FC   normal   819   749    0    2      0       0    0  21    0   47      0    0
22 0:22:0  FC   normal   819   748    0    3      0       0    0   0    0   68      0    0
23 0:23:0  FC   normal   819   748    0    3      0       0    0  22    0   46      0    0
24 0:14:0  FC   normal   819   748    0    0      0      71    0   0    0    0      0    0
------------------------------------------------------------------------------------------
25 total               20475 17954    0   61      0     819   71 747    0  822      1    0
3par7200 cli% servicemag status
Cage 0, magazine 14:
The magazine is being brought online due to a servicemag resume.
The last status update was at Fri Jun 23 10:14:06 2017.
Chunklets relocated: 2 in 1 minutes and 23 seconds
Chunklets remaining: 2238
Chunklets marked for moving: 2238
Estimated time for relocation completion based on 41 seconds per chunklet is: 1 days, 1 hours, 29 minutes and 18 seconds
servicemag resume 0 14 -- is in Progress
3par7200 cli% 

What the transcript establishes

The first disk table has 24 rows. Later tables have 25 rows, with old PD14 still failed and new PD24 normal at 0:14:0. The question mark in the old disk’s later 0:14:0? position is preserved. The new disk initially has 819 unavailable normal chunklets; later it has 748 OK and 71 unavailable. A normal new-disk state alone does not mean relocation is complete.

The first relocation estimate follows one relocated chunklet in 47 seconds, with 2241 remaining and an estimate of 1 day, 5 hours, 15 minutes, 27 seconds. The last excerpt reports two relocated in 1 minute, 23 seconds, 2238 remaining and an estimate of 1 day, 1 hour, 29 minutes, 18 seconds. These are captured estimates, not elapsed completion times. The final service state is still in Progress.

English references: HP-authored 3PAR 3.2.1 CLI Reference (public mirror); HPE service-magazine disk-selection failure advisory. Confirm the correct PD/cage/magazine and matching service procedure; the advisory describes a different failure case and is not an instruction to apply its recovery steps to this transcript.

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