Dell EMC Data Domain Inspection Method
Device Hardware Status Check
Device Indicator Light Status Check
Inspection Requirements | Observe the panel indicator lights for any red alarm signals. |
Inspection Method | Go to the rack where the equipment is located in the server room and check the device appearance panel indicator light status information. |
Rectification Suggestions | If there are abnormalities in the indicator light status, check whether the device has hardware or software faults based on the indicator light information. |
Storage System Status Check
Inspection Requirements | The storage system must be in a normal running state. |
Inspection Method | Log in to the virtual tape library via the management IP address using a browser at http://XXX. Open the Status tab to check if Alerts contain warnings, if services contain warnings, Check if Hardware contains warnings  For a normal device, all alerts and red X marks are 0. If not 0, there is a fault. |
Rectification Suggestions | If the storage system is abnormal, check for hardware faults. |
Controller Status Check
Inspection Requirements | The controller must be in a normal running state. |
Inspection Method | Check whether the controller components are normal via the chassis tab in Hardware on the web interface  Clicking all components once: green indicates normal; red or yellow boxes indicate abnormalities. |
Rectification Suggestions | If controller-related alert information exists on the Current Alerts page, select that alert and handle it according to the detailed description and remediation suggestions on the right. |
Device Power Supply Running Status Check
Inspection Requirements | Device power supply related components must be in a normal running state. |
Inspection Method | Check whether the controller components are normal via the chassis tab in Hardware on the web interface  |
Rectification Suggestions | If power module-related alert information exists on the Current Alerts page, select that alert and handle it according to the detailed description and remediation suggestions on the right. |
Device Control Frame or Hard Drive Frame Running Status Check
Inspection Requirements | The device control frame or hard drive frame must be in a normal running state. |
Inspection Method | Check whether the hard drive components are normal via the storage tab in Hardware on the web interface  Disk roles: In-Use and Spare are normal states; faild is a failure state |
Rectification Suggestions | If there are alarm messages related to the control frame or disk frame on the Current Alarms page, select the alarm and handle it according to the detailed description and remediation suggestions on the right. |
Device Control Frame Battery Operation Status Check
Inspection Requirements | The device control frame battery must be in normal operation status. |
Inspection Method | Check whether the battery component is normal via the Chassis tab in Hardware on the web interface; hover the mouse over NVRM.  Battery is charged and enable is normal; faild is a fault. |
Rectification Suggestions | If there are alarm messages related to the battery on the Current Alarms page, select the alarm and handle it according to the detailed description and remediation suggestions on the right. |
Device Fan Group Operation Status Check
Inspection Requirements | The device fan group must be in normal operation status. |
Inspection Method | Check whether the fan components are normal via the Chassis tab in Hardware on the web interface,  Hover the mouse over each fan to display the fan status. OK is normal; faild is a failure state. |
Rectification Suggestions | If there are alarm messages related to the fan group on the Current Alarms page, select the alarm and handle it according to the detailed description and remediation suggestions on the right. |
Device Disk Operation Status Check
Inspection Requirements | The device disks must be in normal operation status. |
Inspection Method | Check whether the disk components are normal via the storage tab in Hardware on the web interface . |
Rectification Suggestions | If there are alarm messages related to the disks on the Current Alarms page, select the alarm and handle it according to the detailed description and remediation suggestions on the right. |
Device Host Port Status Operation Status Check
Inspection Requirements | The host port status must be in normal operation status. |
Inspection Method | Check whether the port components are normal via the Network and Fibre Channel tabs in Hardware on the web interface   Check the enable status and link status to confirm they are normal. |
Rectification Suggestions | If there are alarm messages related to front-end ports on the Current Alarms page, select the alarm and handle it according to the detailed description and remediation suggestions on the right. |
Check the operational status of device system services
Check storage pool status
Inspection requirements | Requirement: Check storage pool status. |
Inspection method | 1. Check storage pool usage via Filesystem in DataManager on the web interface |
Rectification suggestions | If storage pool-related alert information exists on the 'Current Alerts' page, select the alert and handle it according to the detailed description and remediation suggestions on the right. |
Check VTL service status
Inspection requirements | Requirement: Check VTL status. |
Inspection method | Check virtual tape library related components via VTL in DataManager on the web interface   |
Rectification suggestions | If LUN-related alert information exists on the 'Current Alerts' page, select the alert and handle it according to the detailed description and remediation suggestions on the right. |
Check file system service status
Inspection requirements | Check file system service status. |
Inspection method | Check CIFS/NFS/DDBoost status via VTL in DataManager on the web interface     Check if any service status shows errors |
Rectification suggestions | If consistency group-related alert information exists on the 'Current Alerts' page, select the alert and handle it according to the detailed description and remediation suggestions on the right. |