Handling Lenovo XCC FQXSFSR0003G Error: No Bootable Device Found
Description, applicable systems, solutions, additional information, related articles
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Description
This article describes procedures for resolving issues when XCC - FQXSFSR0003G displays the message "No bootable device found" and shows a warning message: Boot attempts exceeded. No bootable device found..
Perform the following checkpoints until the issue is resolved.
Applicable systems
ThinkSystem servers
Solution
Step 1 - Check relevant drive LEDs
Ensure the server recognizes the hard drives and check the relevant drive LEDs. See How to check the Hard Drive Status LED to diagnose hard drive problems.
Step 2 - If the green LED does not reflect the actual drive status, use the LXPM diagnostic tool to run a drive test
For more details on how to collect system diagnostic information, see How to collect system diagnostic information using Lenovo XClarity Provisioning Manager.
Step 3 - Use Lenovo Management Utility to check drive or RAID array status
These tools allow you to manage hard drives via GUI or CLI in the pre-boot environment, during OS deployment, and after OS deployment. Click the following links for more information on how to use these management tools to check hard drive status:
How to check ThinkSystem drive status
How to check Lenovo System X server drive status
How to check ThinkServer drive status
Step 4 - Ensure boot order is configured in XCC or UEFI
To check the boot order in XCC, perform the following steps:
Access the XCC Web GUI via its BMC IP address.
In the XCC dashboard, click Server Configuration>Boot Options>the boot order you want to configure, and verify that the boot order is configured correctly.
To set the boot order in UEFI, go to Boot Manager>Change Boot Order, and ensure the correct boot order is configured.
Step 5 - Check Lenovo Support for service bulletins, technical tips, and firmware updates related to your drives
Visit the Lenovo Support page.
Ensure drives, SAS/SATA RAID adapters, server device drivers, and firmware are at the latest levels. Verify drive firmware versions using the XCC Inventory page or the OneCLI inventory command. For more information on how to collect system inventory using OneCLI, see How to collect system inventory and FFDC from Linux servers using Lenovo XClarity Essentials OneCLI.
Find additional tips regarding RAID-related errors and follow the tips and solutions to resolve any issues you may encounter.
Step 6 - Check drive components and reseat any components suspected of being faulty
Note: It is recommended to back up data and ensure no operations are running on the disk before performing physical hardware checks.
If the drive is hot-pluggable, remove the drive from the tray. Wait 45 seconds, then reinsert the drive.
Check the drive LED. If a RAID array has been created and the rebuild process has not started, proceed to the next step.
Move the drive to another slot, then check the drive LED.
Shut down the server.
Ensure the drive component is correctly seated, and that signal cables and backplane power cables are properly connected to the drive backplane and SAS/SATA adapter.
Power on the server, then check the drive LED.
Reinstall the backplane power cable, then repeat steps 4 through 6.
Reinstall the signal cable, then repeat steps 4 through 6.
If the problem persists, there may be a fault with the backplane signal cable or the backplane. Collect service data and contact support for further assistance.
Replace the faulty component, then check the drive LED again.
Recreate the RAID array, then reinstall the operating system.
Additional Information
FQXSFSR0003G: Maximum boot attempts exceeded. No bootable device found.
How to upload files to Lenovo Data Center Support
How to submit a Lenovo Data Center product support e-ticket
