VMware ESXi Export RAID Card TTY Logs

Applies to HBA9 / HBA10 / HBA11 and PERC9 / PERC10 / PERC11 listed in the official Dell article. The following uses PERCCLI on ESXi 7 as an example; for ESXi 8, select the matching package and verify installation requirements. The [relevant item] in the older vCenter support package lsi.*.log depending on specific drivers and versions; the current environment should verify the applicable PERCCLI collection method.

Prepare PERCCLI

Enter the corresponding download from the official Dell article below, selecting a package that matches the ESXi version and controller. If a compatible tool is already available, proceed directly to the query step; otherwise, upload the VIB during the maintenance window and install it according to the package instructions without using parameters to skip signature verification.

esxcli software vib install -v /tmp/<matching_PERCCLI_package>.vib

Confirm Controller Number

The official ESXi 7 example installation directory is /opt/lsi/perccli64/. Navigate to the directory containing the tool and first query the actual controller number:

cd /opt/lsi/perccli64/
./perccli64 show
Official Dell example: First check the Ctl column; the controller number in the image is 0
Official Dell example: First check the Ctl column; the controller number in the image is 0

Export and Download TTY Logs

The following /c0 corresponds only to controller number 0 in the image above; replace with the actual field number if different. Execute log export, confirm file generation, then download via WinSCP / SFTP.

./perccli64 /c0 show termlog logfile=ttylog.txt
ls -l ttylog.txt
Official Dell example: show termlog exports ttylog.txt
Official Dell example: show termlog exports ttylog.txt
Official Dell example: Download ttylog.txt from the PERCCLI working directory
Official Dell example: Download ttylog.txt from the PERCCLI working directory

When delivering, note the ESXi version, controller number, and failure time. If the tool reports unsupported, first verify the controller and software package; do not treat empty files or command error outputs as successfully collected logs.

Official Documentation

10 views Updated 2026-11-07

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