Tape Library Log Collection and Inspection (Dell TL / IBM TS4300 / HPE MSL)

Log Collection and Inspection for Dell PowerVault TL X000 Series Tape Libraries

Introduction

This document discusses log collection and inspection methods for tape libraries, using DELL tape libraries as an example; other tape library products have similar interfaces.

Note: Applicable products include DELL TLx000, IBM TS4x00, HPE MSLxxxx, etc.

DELL TL2000:

IBM TS4300

MSL 2024:

Log Collection Section

Collect Library Logs

Select Service Library Menu -- View Logs--Save Service Dump Collect Library logs.

Collect Drive Dump Logs

Select on the following interface Save Drive Dump.

Hardware and Environment Inspection Items

Check device LED indicators; they should be normal green with no yellow or orange alarms.

Check the tape library LCD display for no alarm messages. (The image below shows an example of an alarm.)

Front Panel LCD Screen Menu Options (referred to as OCP).

Management Software Inspection Items

Log in to the tape library management software WEB interface, select Configure Library Menu, then select the General option.

View the System Status on the right; all hardware statuses should show a green light indicating normal operation.